Skilled Trades

Installing new hardware and complex products while ensuring that they work correctly and safely

Educating the hardware users about the correct use and upkeep of their products

Repairing broken-down or damaged equipment either in the field or at a diagnostic and repair center

Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed

Persuading customers to invest in necessary replacements or vital repairs to key components and hardware devices

Handling customer relations in a professional and friendly manner

Explaining complex installation, diagnostic and repair issues in a way that’s accessible to a nontechnical audience