Administrative

Engage in thorough discussions with patients regarding medications, insurance coverage, and prior authorization requirements. 

Obtain approval for prior authorizations from insurance companies and nurse managers.

Advocate on behalf of patients by appealing to insurance companies in the event of prior authorization denials.

Evaluate patient accounts to ensure they are complete and accurate. Take proactive measures to rectify any missing or incorrect information to ensure patients receive proper reimbursement. 

Experience with detailed documentation of account activity utilizing accurate medical and billing codes required.